How to Return Goods to Vendors on Sage 300 Inventory Control


  1. Open Inventory Control > I/C Transactions > Receipts.
    • Note: If you received goods through Sage 300 Purchase Orders, you should return those
      goods using Purchase Orders.
  2. Use the Finder or the navigation buttons to select the receipt for which you are returning goods.
  3. From the Type list, select Return.
  4. Enter a description for the return, and then specify the transaction date and fiscal year and
    period to which you will post it.
  5. Specify whether to leave the additional cost assigned to the items being returned or to prorate it over the remaining items on the receipt.
    • Note: If you return all of the items on the receipt, you must use the Adjustments screen to write off the additional cost from the receipt to a general ledger write-off account, even if you select the Prorate option.
  6. Click the Zoom button to edit optional fields for the return, if you use optional fields.
  7. In the table, fill in the return details:
    1. Select the receipt line for the goods that you are returning.
    2. In the Quantity Returned field, enter the quantity being returned.  If the item is serialized or lotted, you are prompted to assign serial numbers or lot numbers. (For more information see “Assigning Serial/Lot Numbers when Receiving Goods” (page 216).)
    3. Enter comments to be included on the Receipts Posting Journal for the items being
    4. Click the Zoom button in the Optional Fields column heading, and then enter
      optional field information.
  8. When you are ready, click Save or Post.
    • If you choose Save, Inventory Control saves the transaction so you can edit and post it
    • If you choose Post, Inventory Control posts the transaction immediately.
      • Important! If you use the option to allow you to delete transactions after posting, Inventory Control asks if you want to delete the transaction. Click No, unless your
        company always deletes posted transactions. If you delete the posted transaction, you will not be able to drill down to the transaction details from General Ledger.
      • Also, you cannot later recall the returns or adjustments.
  9. Click OK at the confirmation message.


If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.