How to Print and Post a Batch of Refunds in Accounts Receivable for Sage 300

Before You Start

• If the Force Listing Of Batches option is selected on the A/R Options screen, you must print the batch listing before you can print and post refund checks.
• On the A/R Refund Batch List screen, select the Ready to Post option for the batch.

To print checks and post the refund information to customer accounts:

1. Open Accounts Receivable > A/R Transactions > Refund Batch List or Refund Entry.
2. Select the batch you want to post.
3. Click Print/Post on the Refund Batch List screen, or click Post on the Refund Entry screen.
   When you click either of these buttons, Accounts Receivable:
   • If the Force Listing Of Batches option is selected on the A/R Options screen, makes sure that the batch listing has been printed. (You must print the batch listing before you can print and post the checks.)
   • Makes sure that the batch you selected is set Ready To Post, and, if it is not, asks whether you want to set it to Ready To Post and continue with posting.
   • Posts the batch immediately if all checks in the batch have been printed (or if the refund batch does not contain checks).
     Otherwise, if there are checks to be printed, Accounts Receivable displays the A/R Print Checks screen.
4. Review the settings on the A/R Print Checks screen before you proceed, and review the list of checks the program is ready to print.
   You can change the following items if they are incorrect:
   • Check stock.
   • Next check number.
   • Number of leading checks. Although nothing will be printed on the leading checks, Bank Services needs the information to assign check numbers for the blank forms, to keep the audit trail correct.
   • Report file used to print the check and/or advice forms.
     You cannot proceed with printing and posting checks without a valid check report file.
5. Click Print.
   If you are printing checks then advices (instead of checks only or combined check and advice forms), the program will tell you to insert the check stock in the printer before proceeding.
   Note: Checks are printed in the order specified by the Sort Checks By option, on the A/R Options screen.
   When printing is finished, Accounts Receivable asks whether the checks were printed correctly.
6. Review the checks, then do one of the following:
   • If the checks printed correctly, click Yes.
     Accounts Receivable returns you to the Refund Batch List screen, and posts the refunds.
   • If the checks did not print correctly:
     • Click No.
     • Click Select Reprint Range.
     • Specify a range of checks for reprinting.
     • Click Reprint.
   • If you are printing advices after the checks, the program will start to print advices as soon as you click Yes to confirm the check printing. The program asks you to confirm that advices were printed correctly before it returns you to the Refund Batch List and posts the refunds to customer accounts.
     When check printing is finished, Accounts Receivable posts the refund batch.
     Note: Once the check data has been posted, you cannot reprint the checks or advices.