How to Clear a Bank Error on Sage 300 Bank Services


  1. Open Common Services > Bank Services > Bank Transactions > Reconcile Statements.
  2. In the Bank Code field on the Summary tab, specify the bank account you are reconciling.
  3. On the Reconciliation tab:
    1. On the table, select the payment or deposit that you want to clear.
    2. In the Cleared Amount field, enter the amount that cleared the bank, and then press Tab.  The amount of the error is displayed in the Difference field.
    3. In the Reconciliation Status field, specify a reconciliation status:
      • If the bank accepts responsibility for the error, specify Cleared With Bank Error as
        the status.
      • If the bank does not accept responsibility for the error, change the reconciliation
        status to Cleared With Write-Off, Cleared With Exchange Rate Difference, or
        Cleared With Credit Card Charge (depending on which status applies).