How to change mask structure for serialized item or lot in Sage 300


Is there a way to change the mask structure for a serialized item or lotted item?


This is by design.  You cannot edit or delete a mask if any serial numbers or lot numbers have been assigned to inventory units using that mask structure.


The issue can be resolved as follows:

Restore a full backup of the database before the item or lot was assigned to the mask structure

Consult a data repair center for further assistance


If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.