How to cancel backordered quantities on Sage 300 Order Entry


  1. Open Order Entry > O/E Transactions > Order Entry.
  2. Enter the number of the order you want to edit (you can manually enter a number, or you can select a number using the Finder ).
  3. Select the detail line that you want to cancel, and then enter 0 (zero) in the Quantity
    Backordered field. When you post the order, Order Entry records the line amount (in the
    Quantity Ordered field) as lost sales.
  4. Click Post.
    • Note: If you increase the quantity backordered on a shipment for a fully shipped order, Order Entry sets the order status to Incomplete.


If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.