How to Adjust an Accounts Receivable Invoice or Credit Memo in Sage 100

Description

How to adjust an Accounts Receivable Invoice in Sage 100

Resolution

1. Open Modules, Accounts Receivable, Main menu, Invoice Data Entry
2. Enter the Invoice Number to adjust. Click Accept at the message Invoice Number already used
3. Enter the Customer Number for the invoice. Click Yes at the message Invoice Already Exists. Adjust?
4. Review the Original Totals for the invoice, and then click OK.
5. Enter the necessary adjustments.
   • To reduce the amount of an invoice, enter the change as a negative number.
     Note: If adjusting a Credit Memo, enter a negative amount to adjust positively, and a positive amount to adjust negatively.
   • To increase the amount, enter the change as a positive number.
   • To enter the adjustment against a G/L account, use a sales code of miscellaneous.
   • Invoice date
6. Accept and hit the printer icon, at this point you can change the posting date if needed.
7. Open Modules, Accounts Receivable, Main menu, Sales Journal to print and update the adjustment.

Notes:

• The Invoice Date and Invoice Due Date can also be changed. Change the dates as desired within the data entry window, accept the entry (click the Totals tab first), and then update the A/R sales journal. A $0 adjustment can be processed to change the dates on the invoice.
• Comments can be added.
• Invoices generated from the Sales Order module should be adjusted by entering either a credit memo or debit memo.
• Invoices with Split Commissions cannot be adjusted directly. Must Issue a credit or debit memo from the Sales Order module.

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.