How to Add or Modify an Email Message in Accounts Receivable for Sage 300

Before You Start

  • Decide on the message ID code to identify the e-mail message.

To create a message that you can use with e-mailed statements, letters, or invoices:

  1. Open Accounts Receivable > A/R Setup > E-mail Messages.
  2. Select the Message Type (statement, invoice, or letter).
  3. In the Message ID field, enter a code to identify the message.
  4. In the Description field, enter a description for the message.
  5. In the E-mail Subject field, enter the subject line you want to use for the e-mail message.
  6. Enter the body of the e-mail message.
  7. Click Add.

To edit an e-mail message:

  1. Open Accounts Receivable > A/R Setup > E-mail Messages.
  2. Enter the code for the e-mail message you want to change.
  3. Make your changes.
  4. Click Save.

To delete an e-mail message: 

  1. Open Accounts Receivable > A/R Setup > E-mail Messages.
  2. Enter the code for the e-mail message you want to delete.
  3. Click Delete.

After adding or modifying an e-mail message

  • Print the E-mail Message report. For more information, see “Printing the A/R E-mail Messages Report” (page 330).