“Error: Sage.ERP100.Launcher.Bootstrap has stopped working” when logging into Sage 100

Description

After logging into Sage 100, receiving error “Sage.ERP100.Launcher.Bootstrap has stopped working” and Sage 100 will not load.

Disclaimer

Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. 

Backup Warning
Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions.

Potential Causes

• Launcher.old.exe is missing from …\MAS90\Launcher\ folder
• Launcher.2016.exe or other files missing from the workstation’s \MAS90\Launcher folder (Advanced/Premium only)
• .NET Issues

Resolution

• Restore …\MAS90\Launcher\Launcher.old.exe from backup
• If specific workstation is missing workstation’s Launcher.2016.exe or other files, uninstall Sage 100 workstation and reinstall Sage 100 workstation
• If issue is happening to a specific workstation, run repair on .NET
  1. Open Control Panel, Programs and Features
  2. Locate the Framework 4 entry Right click and select Repair
  3. Locate the Framework 4.5 entry and perform the same steps.
  4. Locate the Framework 4.5 SDK entry (if installed) and perform the same steps

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.