Error: “200 SY_ReportCommon.pvc 627 or 629” or “Error Encountered; :Crystal” or “Module X/X is not on file”

Description

Error: “200 SY_ReportCommon.pvc 627 or 629 or 652” or “Error Encountered; :Crystal” or “Module X/X is not on file” when printing or previewing a standard (Crystal Report) form or report in Sage 100 ERP
A sample full error may display as follows (note that R/A represents a module, and you may receive an error designating a different module, such as J/C):

Title

Error Encountered
Message/Body may be:
“:Crystal”
or “Module J/C is not on file.:Crystal”
or “Module P/R is not on file.:Crystal”
or “Module R/A is not on file.:Crystal” etc.
Clicking on Info button reveals Error 200 SY_ReportCommon.pvc 627 or 629 or 652

Cause

An important file or resource required by the Crystal Reports runtime is missing or corrupted or not registered properly.

Resolution

Uninstall Workstation Setup for Sage 100
- Note: For more information on how to properly uninstall, see the Related Resources section
Reinstall Workstation Setup for Sage 100
- Note: For more information on how to properly install, see the Related Resources section
- Note: If using the Sage 100 Standard edition, make sure to also install “WksUpdate Standard.exe“, found in “..\MAS90\Wksetup” directory on the server where Sage 100 is installed, per the instructions in the article

Support

If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.