Sage 300 Error: Data Objects Cannot be Opened or Accessed

Summary

Error: “Data Object cannot be opened/accessed.” when printing

Cause

Crystal Report Template is not able to connect to the datasource.

Resolution

Verify if the report is datapipe.

  • Open the report in Crystal and go to Database, Set Datasource Location, if the report is using a dll file, it’s a datapipe report.

Verify if Custom Directories are being used.

  • Go to Administrative Services, Customization Directories.

Verify the dll file is in the Custom directory as well.

  • example: \\Server\Custom\PO63A\PORCADD.DLL

For a regular report, try is uninstalling, renaming the program folder and reinstalling the module.