Comments Field Greyed out in Order Entry, Totals Tab in Sage 300
The user is entering an Order in Order Entry. On the Totals Tab, the Comment field is greyed out for this user, but is active for all other users
Multiple monitors are being used. The field greys out when screen is moved between two monitors
Move the window to the original screen where it was opened, and the Comments field becomes available again.
If necessary, seek the assistance of Acute Data Systems to help provide assistance with this process.